Refund Policy
Updated August 25, 2026
Eligible returns and exchanges
For this page, We accept defective and non-defective merchandise for return, and exchanges are available. Non-defective reasons include a change of mind, personal preference, or choosing the wrong item. Damage, defects, an incorrect shipment, missing parts, or a material difference from the description also qualify for review.
Condition and deadline
For this page, Only new merchandise is eligible. It must remain unused and in original condition with its packaging, labels, tags, and included accessories. Start the request within 30 days after delivery.
Mail-return steps
For this page, Send the order number, checkout email, and an explanation. Photos or video of both the item and packaging may be requested for damage, defects, wrong shipments, or missing contents. Do not mail a return before authorization. The return label is included in the parcel and is free, and no restocking fee applies.
Exchange and refund completion
For this page, Exchanges depend on current stock. After approval, a refund is returned to the original payment method and processed within 10 days.
Email: vudoan9114@gmail.com
Mailing address: 269 W 3rd St, Onaga, KS 66521, United States
Phone: (651) 685-9558